TERMS AND CONDITIONS

 

Brooke Bentham is a musician, providing recordings, live performances, music, merchandise and tickets. This website is managed by Brooke Bentham Music, which owns and operates the website www.brookebentham.co.uk. This privacy policy explains how we, Brooke Bentham Music, use any personal information we collect about you when you use this website, purchase from our webstore, or opt in to our mailing list.

 

Brooke Bentham Music is a registered data controller, and can be contacted as follows:

By email: neil@touchpapermusic.com

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Topics:

Information we collect about you

How we collect personal information

How we store your information

How we use your information

Marketing

Access to your information and correction

Cookies

Third parties

Other websites

International transfer of information

Changes to our privacy policy

How to contact us

 

Information we collect about you

We collect information about you when you:

-       Purchase music, merchandise, tickets or other products and services from us;

-       Voluntarily subscribe to our mailing list through the means set out below;

-       Voluntarily complete customer surveys, provide feedback and participate in promotions and competitions; and/or

-       Use our website.

 

This information may include:

-       Name

-       Email address

-       Postal address

-       Phone number

-       IP address

 

How we collect personal information

We collect personal data in the following ways, always with your consent:

-       Through opt-in forms provided by Mailchimp

-       Through purchase of products and services from our website using MusicGlue

 

 

How we store your information

We store your personal data using secure servers and third party data processors. These include:

-       MailChimp

-       MusicGlue

 

When we export your data to local servers for processing, we delete any temporary local copies as soon as processing is complete.

 

Through our use of these data processors, your personal information may be transferred internationally. Where this is the case, we do our best to ensure that the data processors are compliant with data protection rules.

 

We will hold your personal information on our systems for as long as you let us. If you no longer wish to hear from us, you may unsubscribe at any time by clicking “unsubscribe” in the footer of any marketing email we send to you, or by emailing us or writing to us at the above address.

 

How we use your information

We collect information about you to process your order and manage the services we provide to you. The lawful basis for this processing is the contract formed by the transaction.

 

If you opt-in to receive marketing communications from us, we will email you about news, updates, and other products and services we think may be of use to you. The lawful basis for this processing is consent. We may use your information to provide you with targeted content, information and offers. We will not share your information for marketing purposes.

 

We may share, transfer or disclose your information to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event. We will inform you where any such processing is required by law. Where appropriate, before transferring or disclosing your information to a third party, we will require the third party to take adequate precautions to protect your information and to comply with applicable laws.

 

Marketing

We would like to send you news, updates and information about our activities which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

 

You have a right at any time to stop us from contacting you for marketing purposes. You can do this by unsubscribing using the link in the footer of every email we send to you. Alternatively, if you no longer wish to be contacted for marketing purposes, and/or you would like your personal data to be removed permanently, please email or write to us at the above address.

 

 

 

Access to your information and correction

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the above address.

 

We want to make sure that your personal information is accurate and up to date. You can correct the information we hold about you by clicking “update subscription preferences” in the footer of any marketing email we send to you, or by emailing us or writing to us at the above address.

 

Cookies 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and compile statistical reports on website activity.

 

We may also use this information for the purposes of targeting marketing messages on third party platforms including Facebook, Twitter, and Google.

 

For further information, visit www.aboutcookies.org and www.allaboutcookies.org.

 

You can set your browser not to accept cookies and the above websites explain how to remove cookies from your browser. However please note that in some cases, some website features may not function without cookies switched on.

 

Third parties

In collecting, storing, and processing your data, we may use the following data processors:

-       Mailchimp

 

We maintain data processing agreements with each of these data processors to protect the security of your data.

 

Other websites

Our website may contain links to other websites. This privacy policy only applies to www.brookebentham.co.uk. When you click through to other websites, you should be aware of their privacy policies.

 

International transfer of information

If you are visiting this website from a country other than England, this may result in the transfer of information across international boundaries.

 

Changes to our privacy policy

We review our privacy policy regularly and we will place any updates on this webpage. This privacy policy was last updated on 25th May 2018.

 

How to contact us

Please contact us if you have questions about our privacy policy or information we hold about you:

By email: neil@touchpapermusic.com